![]() ![]() ![]() But, if you haven't plugged your iPhone in and completed the “Trust” dialog with your computer before, you'll need to enter your iPhone passcode (or Touch ID if possible) to unlock your iPhone and make your first backup in iTunes.īut what if your iPhone screen is cracked in a way where some or most of the screen doesn't respond to touch so you can't tap some of the passcode numbers? What if your iPhone screen is broken such that you can't enter the passcode? If your iPhone screen is broken, you likely want to plug it into iTunes to make a backup and copy your photos before getting a replacement screen or new iPhone.
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